Dr John Connell, November 2016.

Jacuzzi J355IP Hot Tub

I hope all is well. I would like to express my sincere thanks for the efficient way in which Darren, one of your technicians from outdoor living in Hull, serviced our Jacuzzi today. He was efficient, friendly and courteous, even enquiring after my wife, who has Parkinson’s as he remembered her from last year when he delivered and fitted the Jacuzzi.

Since the initial purchase of our Jacuzzi nearly a year ago now, my wife and I have had found it to be of exceptional benefit, especially my wife. The sale of the Jacuzzi, in the first instance by Darren at the outdoor living showroom in Leeds was excellent. Darren was exceptionally well informed and provided us with enough information to make an informed decision about the most suitable Jacuzzi for the two of us. It goes without saying that the staff at Leeds outdoor living are excellent representatives of the company. When we have been into the showroom on numerous occasions and dealt with Ashley and Matthew they have demonstrated equally efficient knowledge of our requirements. Once again, I would like to thank your team based in Hull also, who when I have telephoned to order various products to maintain our Jacuzzi have been similarly accommodating and courteous.

We continually refer to the expertise demonstrated through the whole of our experience with outdoor living to our friends, who hopefully may have visited and even purchased a Jacuzzi from yourselves.

Please pass on our kind regards and sincere thanks to all your staff as our experience over the year from initial purchase to the first service has been exceptional.

Thank you, 

Dr and Mrs John and Diane Connell