Why choose Outdoor Living for your service?

From repairs, relocations to annual services, our expert engineers have got you covered throughout the lifecycle of your hot tub.

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What we do

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Services, installations repairs & relocations

The whole after-sales package.

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Prices start at just £179 for a 30-point check

And £69 for a call out.

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Jacuzzi® & BISHTA trained engineers

Authorized & highly experienced technicians.

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Trade in your old tub

And buy your dream one!

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25 years of experience on hand 7 days a week

Got an issue? We fix issues fast.

Contact us
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Comprehensive warranties

Get peace of mind for years to come.

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Save 10% on future purchases

When you book a hot tub service with us.

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Next day delivery on spare parts

Genuine Jacuzzi® replacements and more in stock.

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Our hot tub service costs

Our services start from just £179 for a full 30 point check package and £69 for a call out. View our full service options below, or download our Hot Tub Service Menu.


Call outs

  • Call out local

    from £69

  • Call out mid-range

    from £99

  • Call out long-range

    from £129

    Includes diagnose of issue, the repair of a spa and/or give a full check over and covers up to 1 hour labour onsite. Any work after 1 our will occur extra charges at £50 per hour. Any parts required will be chargeable.

  • UV Bulb Replacement


    Includes the work to check UV system and replacement of the UV bulb.

  • Ozone Replacement


    Includes the work to check Ozone System and replace Ozonator.

  • Drain Spa and Hot Tub Winterising Service


    Pumps and internal parts are wet vacuumed out to prevent freeze damage. Includes Spa Clean Puck.

Service guide

Hot tub service options

  • Outdoor service

    from £179

    Includes a full annual service and a Spa Clean Puck.

  • J200 Service

    from £179

    Includes a full annual service and a Spa Clean Puck.

  • J300 Service

    from £199

    Includes a full annual service and a Spa Clean Puck.

  • J400 & J500 Service

    from £229

    Includes a full annual service and a Spa Clean Puck.

  • Note: A replacement UV bulb, replacement Ozonator or replacement filters can be added to each service for an additional charge.

Additional services

Gold service packages price on request

  • If you lead a busy life and you don’t have time to maintain your Hot Tub, our Gold Service Packages are for you. We will visit four times throughout the year to complete your 3-4 monthly drain and refills, as well as a full annual service at a discounted rate.

  • Swim Spa Service

    from £399

    Includes a full annual service which is conducted over two visits. A service on Day 1 and commissioning on Day 2. This also includes two Spa Clean Pucks and a new set of filters. For OZ or CR pricing, please ask upon booking.

  • Hot Tub Relocation

    from £399

    Up to 20 Miles. from £399 20 - 30 Miles. from £499

    Learn more
  • Service Loyalty Card

    Includes a full annual service and a Spa Clean Puck. Every service includes a service loyalty card which entitles you to 10% off store purchases (Hull and Leeds) or online. Valid for 12 months from the date of the service. Terms & conditions apply.

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Need help?

Drop us an email at serviceteam@outdoorlivinghottubs.co.uk or give us a call on 01482 212322. Our dedicated service team are open Monday to Friday, 10am to 4pm.

Frequently asked questions about hot tub servicing

  • Is it worth getting a hot tub serviced?

      A regular service check is a preventive measure that checks for early warning signs that a part needs replacing, just like an MOT. This ensures your hot tub stays in pristine condition and prolongs the life of your spa.

  • How often should I get my hot tub serviced?

      We recommend that your spa has an annual service which includes our 30 Point Check and pipe clean treatment so we can prevent future faults.

  • What does a hot tub service consist of?

      Our standard hot tub service check includes:

    • Draining of spa, rinse spa, clean acrylic surface and check shell for damage
    • Cleaning of headrests
    • Vacuum of remaining water
    • Install new filter (if applicable), check for leaks in filter unit and check settings cycles for filtration
    • Balance water PH and add sanitiser
    • Check cabinet for damage
    • Check operation / pressure of Jets
    • Check for leaks in jet backs
    • Check Pumps for noise / water pressure and check seals in pumps
    • Check Heater operation and seals on heater
    • Check suctions operation
    • Clean grates of suctions
    • Check for damage / leaks in lights and check operation of lights
    • Check for leaks / blockages in hose lines
    • Check operation of other associated extras
    • Clean / inspect cover and check cover lift operation and cover retaining clips
    • Check operation of topside
    • Check diverters / air controls
    • We will post the pipe clean treatment to you to be added 2 days before our visit. If we find any defective / damaged parts during your service, these will be either replaced or repaired under warranty (if applicable) or replaced at additional cost after the engineer has consulted with you. Hydromassage helps relieve aching joints, arthritis as well as destressing after a long day. Larger 6 person hot tubs or 8 seater tubs are also perfect for socialising with family and friends in your garden.

Why choose Outdoor Living?

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Our awards

Showroom winner 3 years running at BISHTA industry awards

Residential installation winner at BISHTA industry awards

Customer service winner at Jacuzzi Dealer awards

Hot Tub Retailer of the Year at UK Pool & Spa awards

Learn more about our awards »
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