Jacuzzi® Parts & Spares

Online team are very knowledgeable and really helpful, managed to successfully refurb an old jacuzzi thanks to them.

Another great delivery... Honestly cannot recommend enough. Fantastic range of products... Easy to use website makes ordering a breeze.

Everything arrived promptly and in good condition. Outdoor Living can be relied on to offer excellent services in all aspects.

I’ve got to say Outdoor Living have been absolutely 1st class... they’ll also be there for you to keep it running as the years roll by.

Great service and communication received from this company before, during and after installation. Highly recommend them.

Friendly, polite and professional. A credit to your company! I will be recommending your after sales and service to anyone.

Excellent service from ordering to a prompt delivery.

From initial enquiry to installation, Outdoor Living were professional and efficient in all their dealings. Great after sales support.

I called and spoke to a very helpful lady instead of a robot... Already passed your number to my neighbour explaining how good your team is!

Have used them for many years and never had a problem, first class customer service always.

The customer service team at Outdoor Living is second to none. Sarah was incredibly patient and helped me find the exact part I needed.

My order arrived a day early! The whole process was seamless and the communication from the dispatch team was excellent.

Had a small issue with my setup, and David from the support team walked me through the fix over the phone. Absolutely brilliant service.

We've been using Outdoor Living for years. Their service is consistently excellent and the team is always friendly and professional.

A big thank you to the installation crew. They were tidy, efficient, and made the whole experience stress-free.

Needed some advice on water chemistry and the live chat was instant and very helpful. Much better than trying to Google it!

Paul from the service team is a real asset to Outdoor Living. He diagnosed the problem with my pump quickly and efficiently. Top marks.

Impressed with the speed of delivery and the quality of the communication. I was kept informed at every step of the way.

It's refreshing to deal with a company that genuinely cares about its customers. The after-sales support is fantastic.

I rarely leave reviews, but the exceptional service from Outdoor Living compelled me to. Highly recommended for their expertise.

Called with a query and spoke to a lovely chap named Chris who couldn't have been more helpful. A real credit to the company.

From the easy-to-navigate website to the speedy delivery, every part of the service was flawless. Will definitely use again.

The technical support from Outdoor Living is outstanding. They helped me solve an issue that two other companies couldn't.

The delivery driver was courteous and helpful, placing the heavy items exactly where I needed them. It's the small things that count.

Consistently great service year after year. Outdoor Living is my go-to for all my hot tub needs for a reason.

Shout out to an engineer called Steve who serviced our tub. He was knowledgeable, professional, and did a thorough job.

The team always goes the extra mile. I had a last-minute request and they were able to accommodate it without any fuss. Superb.

You can tell the staff are well-trained and passionate about what they do. Their advice is always spot on.

Outdoor Living provides a level of service you just don't find with bigger online retailers. Personal, professional, and reliable.

My delivery was tracked and arrived exactly when they said it would. A very smooth and efficient service from start to finish.

The support I received from Jane when ordering was fantastic. She made sure I had everything I needed. Excellent attention to detail.

I'm always impressed by the professionalism of the Outdoor Living team. They make everything so easy for the customer.

Had a warranty claim which was handled swiftly and without any hassle. A testament to their excellent after-sales care.

The advice I received on maintaining my spa was invaluable. Thank you to the whole team for being so generous with your expertise.

A pleasure to do business with. The staff are always so positive and helpful, it makes a real difference.

Spoke with Matt about a recurring filter issue and his advice worked a treat. The knowledge of the Outdoor Living staff is incredible.

Faultless service. The ordering process is simple and the team is incredibly responsive to any questions.

Our annual service was carried out by a very professional engineer from Outdoor Living. He arrived on time and was very thorough.

It's rare to find a company that maintains such high standards of service, but Outdoor Living manages it every time. Bravo!

Thank you for the fast dispatch. My chemicals arrived just in time for the weekend. Life savers!

The communication regarding my order was first-class. I received email and text updates which were really helpful.

Anytime I've had to call for support, the phone is answered quickly by a real person who is ready to help. Fantastic service!

Outdoor Living has built a reputation for great service, and it's easy to see why. They are simply the best in the business.

The engineer who visited was not only skilled but also took the time to explain what he was doing. Greatly appreciated.

From sales to support, every interaction with Outdoor Living has been positive. A truly customer-focused company.

The team helped me troubleshoot an issue over video call, which was amazing! Saved me a call-out fee. That's what I call service.

My go-to company for anything spa-related. The service is always prompt, polite, and professional.

A seamless experience from browsing the website to receiving the goods. Outdoor Living makes everything effortless.

The level of expertise within the service department is phenomenal. They can answer any question you throw at them.

Just a quick note to say thank you for the consistently brilliant service. You have a loyal customer in me.